No support, they took my money and gave me nothing

I paid for the premium version of this app, and the NIV version. Both withdrawn from my bank account. And none of the premium features will load nor the NIV version of the Bible. It just keeps asking me to pay again and again. I was very sad. So I wrote for support quite a few times. Never got a response. Considering asking apple for a refund at this point.

Lil Rae Rae about Glo Bible, v2.0.37